KWC has very limited staff and is unable to gather information prior to you beginning counselling. So during your first session, the Counsellor will be gathering information, explaining the requirements of the KWC counselling service, telling you a little about themselves and their experience.
You will have the opportunity to talk about your issues and what you would like from counselling.
At the end of the session you will both decide whether or not to continue together or to explore other counselling options available to you. These options could be within the Centre or elsewhere.